Webhook notifications are currently delayed for EU and APAC regions

Incident Report for Cloudinary

Resolved

This incident has been resolved.

Posted Sep 11, 2024 - 13:53 EDT

Update

The EU region is fully operational now

Posted Sep 11, 2024 - 09:33 EDT

Identified

Upon further investigation, an earlier issue with webhooks notifications which was believed to be resolved is still affecting customers in EU and APAC regions. The issue for these regions started at 11:20 AM UTC. Our team is actively working on implementing a fix to restore normal service as quickly as possible.

Posted Sep 11, 2024 - 09:31 EDT

This incident affected: EU Datacenter (Upload API - EU) and AP Datacenter (Upload API - AP).